Anna Svetková
Office manager
School operations
About me
I was born in Most in 1980. I studied at a private secondary school of economics with a language focus in Most and completed my school-leaving examination in 1998.
Before joining AMA School, I gained extensive experience in administration, finance and team management. For many years, I led a team of dispatchers and response units at a central alarm monitoring station, where I was also responsible for finances and the day-to-day operation of the centre.
In 2011, I joined the international company T-Mobile, where I achieved a significant professional success when I was recognised by management as the most successful employee in my entire segment. At the same time, however, I realised that active sales of products and services was not the professional path I wanted to follow long term.
In 2015, I felt ready for a change and, thanks to an unexpected but very welcome coincidence, I found my way to AMA School. Since then, I have been responsible mainly for office, financial and administrative matters and have gradually become deeply involved in the everyday operation of the school.
My role requires precision, reliability and the ability to keep track of many different areas at the same time. It also brings new challenges almost every year. School administration is constantly evolving, whether through new legislation, regulations and ministerial decrees or through new digital systems and platforms. One of the latest challenges has been the introduction and implementation of the Edookit platform, which has required learning new processes, adapting existing systems and helping to ensure that everything works smoothly in everyday school life.
I enjoy learning new things and continuously expanding my professional skills. Over the years, I have completed a number of specialised courses and training programmes, including NAM training in the installation, administration and servicing of security systems, management skills training for leading teams in small and medium-sized businesses, a company driver’s course and a firearms licence course.
I have also completed SAP financial accounting training, office software training and specialised training for school office staff. Most recently, I completed a course in archiving and records management.
Working at AMA School means that there is always something new to learn and solve. Although the administrative side of school life can sometimes be demanding, I appreciate the variety of my work and the opportunity to contribute to the smooth running and development of the school.
office@amaschool.cz